Our Collision Centre at Heffner Toyota

Heffner Collision Centre

Let Heffner’s Collision Centre take care of all your collision repair needs. Our shop is equipped with top-of-the-line facilities, including a Down Draft Spray Booth and Laser Frame-Straightening, making us one of the best in the region. We provide complete collision services for all makes and models, and our factory-trained technicians, with over 25 years of experience, offer free estimates. We guarantee all our work and are approved by major insurance companies.

Whether you drive a Toyota or any other make, our promise is to deliver professional, high-quality workmanship at a fair price. We’ll also handle all insurance claims to give you peace of mind.

For an estimate, feel free to drive in, call us during business hours, or email Kyle Schmuck at kschmuck@heffner.ca.

Your Right to Choose Your Repair Shop

If your vehicle was in an accident, you have the right to choose who repairs your vehicle.

After a collision, it’s essential to follow the necessary steps: ensuring everyone's safety, reporting the accident, exchanging information, and contacting your insurance company. But what comes next?

If your vehicle is not drivable, it will need to be towed.

If your vehicle is within its basic warranty, has Roadside Assistance coverage, or a valid protection plan, simply call your roadside assistance service and an approved towing company will be sent at no cost. If you aren’t covered, you can still use the service on a user-pay basis.


Insist on a Certified Collision Centre

Your insurance company may suggest a repair facility, but you are not legally obligated to use it. As the vehicle owner, it is your right to choose the collision repair shop for your vehicle.

Certified Collision Centres are chosen for their commitment to quality and customer service. These centres follow strict standards to ensure your vehicle is restored to its pre-collision condition.

When communicating with your insurance company, make sure they understand that as the vehicle owner:

  • Your vehicle should be restored using high-quality parts.
  • Repairs should be carried out by a certified collision centre or a facility referred by your dealership.

 

Why Choose a Certified Collision Centre?

  • High-Quality Parts: Designed to meet strict quality and safety standards, ensuring your vehicle is restored to its original condition.
  • Expert Technicians: Factory-trained technicians with experience in vehicle construction techniques, ensuring the highest quality repairs.
  • State-of-the-Art Equipment: Technicians work with the latest technology and equipment in clean, efficient facilities.
  • Quality Guarantee: All work is covered by a guarantee, ensuring peace of mind.
  • Stringent Standards: Certified Collision Centres are regularly audited to meet criteria ensuring the best service and customer satisfaction.

 

Safety & Structure

Technicians use precise electronic measurement tools and high-quality collision parts to ensure your vehicle’s safety, structure, and performance are restored to original standards.

 

 

Trust a Certified Collision Centre

Trust a Certified Collision Centre to restore your vehicle with the highest standards of quality and care.

 

2024 Readers' Choice Award DIAMOND Award Winner

We are proud to announce that we have won the Diamond Award for the 2024 Readers' Choice Awards, securing first place in our category. This prestigious recognition reflects the trust and support of our valued customers, and we are truly honored to be recognized as the top choice in the community. We are committed to continuing our high standards of service and quality, and we thank everyone who made this achievement possible.

Expert Care, Expert Results: A Closer Look at Our Collision Centre

In this video, we take you through the entire collision centre process, from start to finish, showing the care and dedication that goes into repairing your vehicle.

Topics Covered:

  • Initial Arrival & Estimator Walk-Around
  • Pre-Repair Wash
  • Production - Disassembly
  • Paint Department
  • Production - Reassembly
  • Detailing
  • Final Walk-Around
  • Repaired Vehicle Returned

 

Colour Match

Our Refinish Technicians expertly mix and apply paint to match your vehicle’s original color, restoring its appearance.

 

Corrosion Protection

During repairs, we reapply factory-grade corrosion protection to maintain your vehicle’s rust protection and preserve your warranty.